| Data Controller | re:form.POS, UAB (hereinafter – „re:form.POS” or we). |
| Data Subjects | Clients (natural persons, suppliers, employees/representatives of legal entities). |
| Scope & Compliance | This Policy applies to Clients using our products/services. We ensure high-level protection in accordance with the EU General Data Protection Regulation (2016/679) and other legal acts. |
| Key Definitions | • Client: Natural person using services, supplier, or authorized representative/employee of a legal entity. • Personal Data: Information directly or indirectly identifying the Client. • Processing: Collection, storage, alteration, use, erasure, etc. |
| Processing Principles | We process data lawfully, fairly, and transparently; for specified purposes only; ensuring accuracy; storing no longer than necessary; and ensuring confidentiality/security. |
| Legal Grounds | We process data only if at least one condition is met: 1. Consent obtained. 2. Contractual obligations (conclusion/fulfillment). 3. Legal obligation provided by law. 4. Legitimate interest (of data controller or service provider). |
| Processing Goals | • Relationship Maintenance: Contracts, data updates. • Risk Assessment: Product offers, business risk, debt management. • Legitimate Interests: Quality verification, call/email recording, employee training. • Security: Video/audio recording for protection. • Marketing: Offers, surveys (with consent). • Identification & Legal Requirements: Management and defense of legal claims. |
| Data Sources | • Directly from You. • From your activity using our services. • From external sources (registers, third parties). |
| Data Categories | Natural Persons: • Name, surname, address, phone, email. • Economic activity data, bank details, debt info. • ID code, residence, institutional data (tax/law enforcement). • Video/call recordings, correspondence. Representatives of Legal Entities: • Name, surname, contact details, position/nature of work. • Communication data, video recordings. |
| Direct Marketing | If consent is given, we send general/personalized offers or tailored solutions. You may opt-out at any time. |
| Data Recipients | Data may be transferred to: • State institutions (tax, law enforcement). • IT providers, auditors, lawyers, consultants. • Debt collection agencies, courts, bankruptcy administrators. • Registry processors and personnel selection providers. |
| Storage Period | Stored as long as necessary to achieve contractual or legal objectives, and no longer than required by laws. |
| Your Rights | You have the right to: • Know if we process your data. • Request rectification or erasure. • Restrict processing or object to processing. • Receive data in a structured format. • Withdraw consent. • File a complaint with the State Data Protection Inspectorate. |
| Contact Info | • Website: reform.pos • Method: Registered mail, email, or office visit (ID required). |
| Validity | re:form.POS, UAB constantly reviews/updates this policy. Changes are effective upon website publication. |